UMO-INTERIM TOGO recruits for one of its clients in the field of end-to-end logistics and offers innovative distribution and delivery solutions to businesses and merchants via a platform an Oil and Energy BU Lead H/F

A pioneer in the Senegalese market and wishing to expand in other countries, the structure is growing rapidly, hence the need to recruit a Head of logistics for its teams in Togo.

• Role Purpose :

As Oil and Energy BU Lead, this role require to execute the below tasks and initiative:

• Maintenance for good working relationship with the customer from the management team down to the operational staff ;
•  Business acquisition and development within a portfolio of O&G Customers ;
• Responsible for establishing customer profiles and customer needs ;
•  Maintain and support interdepartmental relationships ;
•  Collaborate with colleagues across the organization to achieve shared goal ;
•  Develop sales within existing portfolio. Plan/strategy/activities to achieve target budgets ;
• Propose high quality presentation of the entire range of standardized products to customers/Conduct responses to customer enquiries/complaints ;
• Develop target lists of new business within existing portfolio and continuously review and update/Establish and present customized offers to customers ;
• Handling Key Account Customers enquiries via Tessbid, emails/ad-hoc and OOG request ;
• Support/issuance for quotation and commercial (sales) within the promised timeline ;
•  Proceed the shipment until cargo delivered to customer end, based on the shipment terms if shipment awarded to DHL including quality conformance before shipping ;
• Work closely and maintain excellent business relationship with existing and new customers ;
•  Collaboration with internal quote and customer service team/customer/logistics and end user to update rate and shipment progress ;
• Maintain 100% compliance in-country and oversee regulatory requirements ;
•  Prepare monthly client reports for improvement management inclusive delivering on-time and accuracy of tool fulfillment report ;
•  Comprehend customer requirements and make appropriate recommendations and proposals ;

• Education / Qualification / Certification / Requirements:

• Posses Master Degree in Logistic Management & Transportation or any equivalent academic background ;
• Minimum 3 year working experience in the freight forwarding business ;
• Exposure to Industrial Project / Special Freight Forwarding ;
•  Skills require : Initiative, Analytical, Interpersonal, and Negotiation ;
•  Attribute require : Work Independently, Positive Mindset, Proactive and good self disciplinary ;
•  Fluency in conversing and writing in English is require as this position will interact with clients and aboard colleagues ;